cebaje's Privacy Policy
This document provides a full description of how your personal information is collected, stored, and kept safe.
1. Introduction
cebaje ("we", "us", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. When you visit or register on our website cebaje.cam, you provide us with certain personal information. This privacy policy explains how we collect that information, the purposes for which we use it, who we may share it with, and what your rights are.
This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy. Using our services means you agree to the terms of this policy. Our services are for persons aged 21 or above only.
Who This Policy Applies To
This privacy policy applies to all registered members of cebaje, guest visitors, and any person who uses any service on our platform. Regardless of where in Bangladesh you access our site from, the terms of this policy apply equally to you.
2. What Information We Collect
cebaje collects information from various sources. Below is a description of the different types of information:
Information You Provide Directly
Information you give at registration: full name, email address, date of birth, mobile number, bank account or mobile banking (bKash, Nagad, Rocket, Upay) details.
Automatically Collected Information
Information about your device's IP address, browser type and version, operating system, pages visited, session duration, and referral source.
Financial Transaction Information
Deposit and withdrawal history, transaction amounts, payment method details, and wallet ID information. Minimum deposit is ৳200 and minimum withdrawal is ৳500.
Gaming Activity Information
Records are collected of which games you played, bet amounts, win and loss history, game session duration, and bonus usage.
Cookie and Tracking Information
We use cookies and similar technologies to save your preferences, improve site performance, and enhance the user experience.
Communication Information
When you contact us via live chat or email, the content and time of that conversation is recorded.
3. Purpose of Using Information
cebaje uses your personal information for the following legitimate purposes:
3.1 Account Management and Service Delivery
- To complete your account creation and verification process.
- To keep the login and authentication process secure.
- To correctly process deposit and withdrawal transactions.
- To provide bonuses, promotions, and VIP rewards.
- To provide 24/7 customer support.
3.2 Security and Fraud Prevention
- To detect and prevent unauthorized access to accounts.
- To conduct necessary checks to prevent financial fraud and money laundering.
- To ensure the overall security and integrity of the platform.
- To prevent multiple account creation or system abuse.
3.3 Responsible Gaming
- To monitor gaming behavior and identify problematic gaming patterns.
- To ensure age verification — to operate services for users aged 21 and above only.
- To effectively manage self-exclusion and spending limit features.
3.4 Communication and Marketing
- To send important notifications related to your account.
- To provide information about promotional offers and bonuses with your consent.
- To inform you about changes to platform policies.
3.5 Technical Improvement
Aggregate (non-personally identifiable) data is used to improve the quality of services, test new features, and analyze platform performance.
4. Information Sharing Policy
cebaje does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers who carry out specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), IT infrastructure, game software provision, and customer support tools. Only the information needed for them to perform their tasks is shared with these partners, and they may not use this information for any other purpose.
4.2 Legal Obligations
In the event of a court order, a lawful request from a law enforcement agency, or applicable legal obligations, we may disclose relevant information. In such cases we will only provide information that is legally required.
4.3 Business Transfers
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. In that case the new entity will be bound to comply with this privacy policy and you will be notified in due course.
4.4 With Your Consent
Apart from the circumstances described above, we will not share your personal information with any third party without your explicit written consent.
5. Data Security Measures
cebaje applies industry-standard security measures to keep your information safe. Below is a description of our key security measures:
SSL Encryption
All data transfers are secured with SSL/TLS encryption, which protects your information from interception.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from cyber attacks.
Access Control
Only authorized staff may access personal information for specific, defined purposes.
Secure Storage
Data integrity is ensured through storage in encrypted databases and regular backups.
While we take the highest security measures, it is not possible to guarantee that data transmission over the internet is ever 100% secure. Therefore, to keep your account safe, use a strong password and do not share it with anyone.
6. Cookie Policy
Cookies are small text files stored on your device. cebaje uses the following types of cookies:
6.1 Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, store security tokens, and remember user preferences. These cookies cannot be disabled.
6.2 Functionality Cookies
These cookies are used to store language preferences, theme settings, and other personalized experiences.
6.3 Analytics Cookies
These cookies are used to collect aggregate, anonymous data to understand site usage patterns and improve services.
6.4 Cookie Controls
You can manage cookies from your browser settings. Please note that disabling certain cookies may cause some site features to not work properly.
7. Data Retention Period
How long cebaje retains your information depends on the type of information and applicable legal obligations:
- Account Information: Retained while your account is active and for a specified period after account closure as required by law.
- Financial Transaction Records: Retained for an extended period in accordance with anti-money laundering regulations.
- Gaming Logs: Retained for a specified period for dispute resolution and audit purposes.
- Communication Logs: Retained to improve customer support standards and for dispute resolution.
- Marketing Preferences: Retained until you withdraw your consent.
When the legal retention period ends or the information is no longer needed, it is securely deleted or anonymized.
8. Your Rights
As a cebaje user, you have the following rights:
Right to Access
You may request information about what data we are collecting about you and how we are using it.
Right to Rectification
If your account contains incorrect or incomplete information, you may request a correction.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, except for information subject to legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
Right to Data Portability
You may request your personal information in a structured, commonly used format.
Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us directly via 24/7 live chat or by email at: [email protected]. We will generally respond to your request within 30 days.
9. Minor Protection Policy
cebaje strictly follows an age verification policy. Our services are for persons aged 21 or above only. An age verification process is completed at registration, and if there is any doubt about an account, we may request additional identity verification.
We do not knowingly collect or store the information of any person under the age of 21. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information. If you believe a minor is using our site, please inform us immediately.
10. Policy Changes and Updates
cebaje may update this privacy policy from time to time. For any significant changes:
- We will change the "Last Updated" date on this page.
- Registered users will be notified by email of significant changes.
- Continuing to use our services after a change will be taken as your agreement to the new policy.
- We recommend that you review this policy regularly.
If you have any questions about policy changes, please contact our 24/7 live chat support.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Privacy Enquiries
- Live Chat: 24/7 Bengali live chat support is available directly on the site.
- Email: [email protected]
- Response Time: Generally within 30 business days.
We take every privacy-related request seriously and try to resolve it as quickly as possible.
To learn more, also check our other policies: Terms & Conditions • Responsible Gaming • FAQ