cebaje FAQ — All Your Questions Answered in One Place

No, each person may hold only one cebaje account. Creating multiple accounts is against our rules and doing so may result in all related accounts being closed. If you have trouble logging into your account, contact us directly via live chat.

Go to the cebaje Login page and click the "Forgot Password" option. Enter your registered email or mobile number and a verification code will be sent to you. You can use that code to set a new password. If you have trouble with this process, let our 24/7 support team know.

Verifying your account makes the withdrawal process faster and smoother. cebaje ensures that every account holder has provided accurate information and that their age has been confirmed. Verification is completed simply by submitting a copy of your national ID card or passport. It also increases the security of your account.

Yes, cebaje is a fully mobile-optimized platform. You can access the site directly from the browser of any Android or iOS smartphone. You can play all games, place bets, and make payments without downloading a separate app. Even on a small screen the interface adapts well.

Deposits from bKash are generally instant — in most cases the funds are added to your account within a few minutes. The minimum deposit amount is ৳200. Occasional minor delays may occur due to network issues; in that case, contact live chat with your transaction ID.

Yes, Nagad is one of the supported payment methods at cebaje. Just like bKash, deposits from Nagad are instant and the minimum deposit amount is ৳200. Rocket and Upay can also be used. There are no hidden charges on any of the methods.

Withdrawals from cebaje are generally completed within 10 to 45 minutes. This is one of the fastest withdrawal times in Bangladesh. The minimum withdrawal amount is ৳500. Having your account verification completed makes the process even faster.

You can also withdraw money from cebaje via bank transfer. Major banks are supported, including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. The minimum withdrawal is ৳500. Bank transfers may generally take a little longer than mobile methods.

cebaje does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own service charges. Bank-set charges may also apply for bank transfers.

In the cricket section of cebaje you can bet on BPL (Bangladesh Premier League) matches across markets such as match winner, top batter, total runs, and various in-play markets. Check the live odds for a match before placing your bet. The minimum bet amount and maximum payout are shown next to each market.

Yes, cebaje offers betting on the T20 World Cup, IPL, and other international cricket series in addition to BPL. Special odds for Bangladesh Tigers matches are often available. The cricket section is updated regularly, so keep checking the site for the latest matches.

cebaje offers slot games from reputable providers including PG Soft, Pragmatic Play, and JILI. These providers are audited by independent third parties and their RNG (Random Number Generator) technology ensures fairness. The result of every spin is completely random and not predetermined.

Yes, live dealer games from Evolution Gaming and Ezugi are available at cebaje Casino. You can play Baccarat, Roulette, Blackjack, and Teen Patti with professional dealers via live streaming from a real studio. A high-speed internet connection makes the experience even smoother.

RTP stands for Return to Player — it is the theoretical rate at which a game returns a percentage of total bets over the long term. For example, an RTP of 96% means that on average ৳96 comes back for every ৳100 wagered — however this is an average across millions of spins, and results in a single session can vary. For slot games, volatility is also an important factor.

The cebaje welcome bonus is a 100% first deposit bonus of up to ৳20,000. This means if you deposit ৳1,000 for the first time you will receive ৳1,000 as a bonus — giving you a total of ৳2,000 to start with. To receive the bonus, enter the promo code (if applicable) at the time of your first deposit.

The wagering requirement on the cebaje welcome bonus is 20x. This means the bonus amount must be wagered 20 times before the bonus funds become withdrawable. For example, if you receive a ৳1,000 bonus you will need to wager ৳20,000 — after that you can withdraw your winnings in full.

The cebaje VIP program has three tiers — Bronze, Silver, and Gold. By playing regularly and wagering more you can gradually move up to higher tiers. The weekly cashback is up to 0.3% at Bronze level, 0.7% at Silver, and up to 1.0% at Gold.

The games and sections eligible for bonus use are stated in the bonus terms. In general, slot games contribute more toward meeting the wagering requirement. The contribution rate for cricket betting and live casino may differ. Read the bonus terms and conditions for details or ask via live chat.

Yes, cebaje offers special promotions and bonus deals on occasions such as Eid, Pohela Boishakh, or major cricket tournaments. These offers are available for a limited time, so make it a habit to check the site regularly. You can also find out about active promotions via live chat.

cebaje uses SSL encryption technology to keep all your personal and financial information secure. We do not sell or share your information with any third party. You can read our privacy policy for full details on how information is managed.

cebaje is for those aged 21 or above only. Age is verified when opening an account and access by minors is strictly prohibited. This is part of our commitment to ensuring responsible gaming.

If you feel it is becoming difficult to keep your gaming habits under control, you can contact us on live chat to request Self-Exclusion or to set a Deposit Limit. cebaje gives the highest importance to awareness about responsible gaming. To learn more, visit our Responsible Gaming page.

cebaje's support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can also reach us by email: [email protected]. Our goal is to resolve any issue — whether related to your account, payments, or games — as quickly as possible.

If you suspect that someone has gained unauthorized access to your cebaje account, contact live chat immediately and request that the account be suspended. Change your password promptly and keep two-factor authentication enabled. Never share your login details with any third party.